Terms of Service

OBD PORTAL - TERMS OF SERVICE AND SOFTWARE LICENSE AGREEMENT

Effective Date: January 29, 2026
Last Updated: January 29, 2026

This Terms of Service and Software License Agreement ("Agreement") is a legally binding contract between you ("Buyer", "User", "you") and OzcarElectronics ("Company", "Seller", "we", "us", "our"), the owner and operator of the OBD Portal platform, software, and associated services.

BY PURCHASING, INSTALLING, OR USING THE OBD PORTAL SOFTWARE OR DEVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT PURCHASE, INSTALL, OR USE THE PRODUCT.

PART I: GENERAL TERMS

Article 1 - Definitions

For the purposes of this Agreement:

"Product" means the OBD Portal software application, including all updates, patches, and related components.
"Device" means the hardware (PassThru/J2534 interface) used in conjunction with the Software to communicate with vehicle ECUs.
"Account" means the registered user account identified by a unique username and credentials.
"Tokens" means the digital credits purchased by the User to execute diagnostic and programming procedures through the Software.
"Procedures" means the vehicle diagnostic, emission, SCR, and programming operations executed through the Software.
"Server" means the OBD Portal remote server infrastructure that authenticates users, delivers procedures, and manages tokens.
"Website" means shop.obdportal.com and all associated subdomains.

Article 2 - Contract Subject

2.1. The Seller offers the OBD Portal software and associated services for sale. All intellectual property rights, including but not limited to the software code, procedures, algorithms, server infrastructure, user interface designs, and documentation, belong exclusively to the Seller company.

2.2. The Product is designed to detect, diagnose, and resolve faults in highway vehicles through OBD-II/J2534 diagnostic communication protocols, regardless of vehicle brand. The Product also provides vehicle coding, programming, and emission-related services.

2.3. The Product requires an active internet connection to the Seller's server for authentication, procedure delivery, and token management. The Product cannot function without this server connection.

Article 3 - Account Registration and Security

3.1. To use the Product, you must create an Account. You are responsible for maintaining the confidentiality of your login credentials.

3.2. You are solely and fully responsible for all activities that occur under your Account.

3.3. Each Account is personal and non-transferable. Sharing Account credentials with third parties is strictly prohibited and constitutes a material breach of this Agreement.

3.4. The Company reserves the right to suspend or terminate any Account that is found to be shared, compromised, or used in violation of this Agreement, without prior notice and without refund of remaining tokens.

Article 4 - Token System

4.1. Procedures are executed using Tokens, which must be purchased in advance through the Website or authorized channels.

4.2. Tokens are digital credits tied to your Account and are non-transferable between Accounts.

4.3. Token prices are displayed at the time of purchase and are subject to change without prior notice. Price changes do not affect previously purchased Tokens.

4.4. Tokens do not expire as long as the Account remains active and in good standing.

4.5. Tokens are consumed upon successful initiation of a procedure. Tokens are NOT refunded if a procedure fails due to vehicle hardware issues, wiring problems, incompatible aftermarket modifications, or user error.

4.6. Tokens MAY be refunded at the sole discretion of the Company if a procedure failure is caused by a confirmed software bug. Users must contact support with debug logs to request such a refund.

Article 5 - Internet Connectivity and Technical Requirements

5.1. The Product requires a stable internet connection at all times during use. The Buyer is responsible for providing and maintaining this connection.

5.2. The Buyer must use a compatible J2534/PassThru interface device. The Company does not guarantee compatibility with all PassThru devices on the market.

5.3. The Company is not responsible for failures caused by poor internet connectivity, incompatible hardware, outdated operating systems, or third-party software conflicts.

PART II: SOFTWARE LICENSE

Article 6 - Grant of License

6.1. Subject to your compliance with this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to use the OBD Portal software solely for legitimate vehicle diagnostic and programming purposes.

6.2. This license is personal to the Account holder and cannot be transferred, sold, rented, leased, or shared.

6.3. The software is licensed, NOT sold. The Company retains all ownership rights to the software.

Article 7 - Restrictions

You agree NOT to:

(a) Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software;
(b) Modify, adapt, translate, or create derivative works based on the Software;
(c) Copy, reproduce, distribute, or make the Software available to any third party;
(d) Remove, alter, or obscure any proprietary notices, labels, or marks on the Software;
(e) Use the Software for any unlawful purpose, including but not limited to tampering with emission control systems in violation of applicable environmental laws;
(f) Attempt to bypass, disable, or circumvent any security, authentication, or license enforcement mechanisms;
(g) Use packet sniffers, protocol analyzers, or any tools to intercept, capture, or analyze communication between the Software and the Server;
(h) Attempt to access, replicate, or reconstruct the Server-side procedures, algorithms, or databases;
(i) Share, publish, or disclose any procedures, CAN bus frames, or proprietary data obtained through the Software;
(j) Use the Software on more than one computer simultaneously per Account without prior written authorization.

7.2. Any violation of the above restrictions constitutes a material breach of this Agreement and will result in immediate termination of your license and Account, without refund.

Article 8 - Intellectual Property

8.1. The Software, Server, all procedures, CAN bus frame sequences, algorithms, user interface designs, documentation, and all associated intellectual property are and shall remain the exclusive property of OzcarElectronics.

8.2. This Agreement grants you no rights to use the Company's trademarks, trade names, logos, or branding without prior written consent.

8.3. All procedures and diagnostic data delivered through the Software are proprietary trade secrets. Unauthorized disclosure, copying, or distribution of such data is strictly prohibited and may result in legal action.

PART III: VEHICLE OPERATIONS AND LIABILITY

Article 9 - Vehicle Diagnostic Operations

9.1. The Product communicates with vehicle Electronic Control Units (ECUs) through the OBD-II diagnostic port using the J2534 PassThru protocol. These operations involve reading and writing data to vehicle ECUs.

9.2. YOU EXPRESSLY ACKNOWLEDGE AND ACCEPT THAT ANY INTERACTION WITH VEHICLE ECUs CARRIES INHERENT RISKS, INCLUDING BUT NOT LIMITED TO ECU MALFUNCTION, DATA CORRUPTION, LOSS OF VEHICLE FUNCTIONALITY, AND POTENTIAL VEHICLE IMMOBILIZATION.

9.3. The User is solely responsible for ensuring that all procedures performed are appropriate for the target vehicle and comply with all applicable laws and regulations in their jurisdiction.

9.4. The Company provides procedures based on known vehicle protocols, but does not guarantee that every procedure will work on every vehicle variant, model year, or ECU hardware revision.

Article 10 - Limitation of Liability

10.1. THE PRODUCT AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

10.2. THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGE TO VEHICLES, ECUs, OR ANY OTHER VEHICLE COMPONENTS RESULTING FROM THE USE OF THE PRODUCT. THIS INCLUDES BUT IS NOT LIMITED TO:

(a) ECU brick, corruption, or malfunction;
(b) Loss of vehicle functionality or immobilization;
(c) Engine, transmission, or emission system damage;
(d) Damage caused by incorrect procedure selection by the User;
(e) Damage caused by power interruption, disconnection, or unstable connections during procedures;
(f) Damage caused by incompatible or malfunctioning PassThru hardware;
(g) Any consequential damage including loss of business, revenue, or profits.

10.3. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, REGARDLESS OF THE CAUSE OF ACTION OR THEORY OF LIABILITY.

10.4. THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THIS AGREEMENT OR THE PRODUCT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10.5. The User uses the Product entirely at their own risk. The User is a professional or knowledgeable individual in the automotive field and bears sole responsibility for verifying the suitability of any procedure before execution.

Article 11 - Indemnification

11.1. You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

(a) Your use or misuse of the Product;
(b) Any vehicle damage resulting from procedures performed using the Product;
(c) Your violation of this Agreement;
(d) Your violation of any applicable law or regulation;
(e) Any claim by a third party related to services you performed using the Product.

PART IV: SUPPORT, UPDATES, AND AVAILABILITY

Article 12 - Technical Support

12.1. The Company provides technical support during posted working hours, excluding Sundays and public holidays.

12.2. Support is available to registered Account holders in good standing only.

12.3. The Company will make reasonable efforts to respond to support requests promptly but does not guarantee response times.

12.4. Support covers software-related issues only. The Company does not provide support for vehicle mechanical problems, third-party hardware issues, or network connectivity problems.

Article 13 - Software Updates

13.1. The Company may release software updates, patches, or new procedures at its sole discretion.

13.2. The User is responsible for keeping the Software up to date. The Company is not responsible for issues caused by running outdated software versions.

13.3. The Company reserves the right to discontinue support for older software versions at any time.

Article 14 - Service Availability

14.1. The Company will make reasonable efforts to maintain Server availability but does not guarantee uninterrupted access.

14.2. The Company is not liable for temporary service interruptions caused by maintenance, server upgrades, network issues, or circumstances beyond the Company's control.

14.3. The Company reserves the right to modify, suspend, or discontinue any feature of the Service at any time, with or without notice.

PART V: GENERAL LEGAL PROVISIONS

Article 15 - Term and Termination

15.1. This Agreement is effective from the date you first use the Product and remains in effect until terminated.

15.2. The Company may suspend or terminate your Account and license at any time, without prior notice, for any material breach of this Agreement.

15.3. Upon termination, your right to use the Software ceases immediately. Remaining Tokens are forfeited upon termination for cause.

15.4. The following provisions survive termination: Articles 7 (Restrictions), 8 (Intellectual Property), 10 (Limitation of Liability), 11 (Indemnification), and 16 (Governing Law).

Article 16 - Governing Law and Dispute Resolution

16.1. This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is registered.

16.2. Any dispute arising out of or in connection with this Agreement shall first be attempted to be resolved through good-faith negotiation between the parties for a period of thirty (30) days.

16.3. If the dispute cannot be resolved through negotiation, it shall be submitted to the exclusive jurisdiction of the competent courts in the Company's registered jurisdiction.

Article 17 - Force Majeure

17.1. The Company shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond the Company's reasonable control, including but not limited to natural disasters, war, terrorism, pandemic, government actions, power failures, internet outages, or third-party service failures.

Article 18 - Severability

18.1. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

Article 19 - No Waiver

19.1. No failure or delay by the Company in exercising any right or remedy under this Agreement shall constitute a waiver of that right or remedy.

Article 20 - Entire Agreement

20.1. This Agreement, together with the Privacy Policy and Refund Policy incorporated herein by reference, constitutes the entire agreement between you and the Company regarding the Product and supersedes all prior agreements and understandings.

Article 21 - Assignment

21.1. You may not assign or transfer any of your rights or obligations under this Agreement without the prior written consent of the Company.

21.2. The Company may assign this Agreement in whole or in part at any time without your consent.

Article 22 - Modifications

22.1. The Company reserves the right to modify this Agreement at any time. Changes will be posted on the Website with an updated "Last Updated" date.

22.2. Continued use of the Product after modifications constitutes acceptance of the revised Agreement.

Article 23 - Contact Information

For questions regarding this Agreement, please contact:

OzcarElectronics
Email: contact.obdportal@gmail.com
Website: shop.obdportal.com